Uploading your web pages

Please note that if you have Front Page extensions installed on your server you must not access the server with an FTP client. We do not install these extensions unless requested, but using an FTP client when they are installed can damage them requiring a full re-installation.

Uploading your pages to your webserver is quite simple. Firstly you will need an FTP client, you can download one at Smart FTP. This client is available free for personal / educational use. Please refer to the documentation on their website for information on how to set up and use the program.

You will need the following information:

• Your server address - in the form of ftp.yourdomain.com
• Your username - something@yourdomain.com
• Your password

Enter the information into the FTP client and connect to your server - you will see one or more folders listed. mainwebsite_html is the folder in which your web sites pages must be placed. If you are using CGI scripts, they should be placed in mainwebsite_cgi and likewise Perl scripts in mainwebsite_perl.

In SmartFTP, simply drag-and-drop the files into the appropriate folder on the webserver.

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Common problems

I uploaded my site and can't see my pages.
A common cause is that you haven't uploaded the site into the mainwebsite_html folder.

I hit my site and only the placeholder page appears.
Firstly, refresh your browser, holding SHIFT on your keyboard as you click the refresh button will force a full page refresh.

Next, the file named index.html, index.htm or index.php is usually displayed when a user connects to your site using your fully qualified domain name - for instance http://www.pardosa-software.com. Our placehoder is named index.html and should be removed, or overwritten by your own file. If your new index page is not displayed, check to see that there are no other pages named index.html, index.htm, or index.php in the webspace.

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